Customer Complaints Directive

PAA CAPITAL (Pty) Ltd., BUSINESS ID NO. BW00000454825 in Botswana forms the hub of our African operations. It is a regulated financial institution under the auspices of the International Financial Services Centre (IFSC) through BITC (License Tax ID 85), certified by the honorable Ministry of Finance and Development. PAA CAPITAL (Pty) Ltd. is registered and licensed as a Payment Services Provider by accounts, by the honorable Bank of Botswana, with License No 014. Licensed as a Virtual Asset Services Provider (VASP) by the honorable Non-Bank Financial Institutions Regulatory Authority (NBFIRA), with License No 11/1/5 - 003, transforming the future of cross-border payments.